Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media.
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})
The Omnivore API offers a platform to integrate with various Point of Sale (POS) systems, streamlining data access across multiple restaurant locations and systems. With Pipedream, you can harness this API to automate tasks, sync data, and connect with other services like CRMs, messaging apps, or analytics tools. By setting up triggers and actions, workflows can process transactions, update menus, gather sales reports, and more, all in real time.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
omnivore: {
type: "app",
app: "omnivore",
}
},
async run({steps, $}) {
const data = {
"query": `query Viewer { me { id name } }`,
}
return await axios($, {
method: "POST",
url: `https://api-prod.omnivore.app/api/graphql`,
headers: {
"authorization": `${this.omnivore.$auth.api_key}`,
},
data,
})
},
})