Integrate the Zendesk API with the NEURONWriter API

Setup the Zendesk API trigger to run a workflow which integrates with the NEURONWriter API. Pipedream's integration platform allows you to integrate Zendesk and NEURONWriter remarkably fast. Free for developers.

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Popular Ways to Connect Zendesk with NEURONWriter#

Create New Query with NEURONWriter API on New Ticket (Instant) from Zendesk API

Zendesk + NEURONWriter

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Create New Query with NEURONWriter API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + NEURONWriter

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Create New Query with NEURONWriter API on Ticket Closed (Instant) from Zendesk API

Zendesk + NEURONWriter

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Create New Query with NEURONWriter API on Ticket Pending (Instant) from Zendesk API

Zendesk + NEURONWriter

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Create New Query with NEURONWriter API on Ticket Solved (Instant) from Zendesk API

Zendesk + NEURONWriter

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Popular Zendesk and NEURONWriter Triggers#

New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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New Done Query from the NEURONWriter API

Emit new event when a query is marked as 'done', indicating content is ready for publication.

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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

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New Query Processed from the NEURONWriter API

Emit new event when a query is processed by NeuronWriter API and results are ready.

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Popular Zendesk and NEURONWriter Actions#

Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Create New Query with the NEURONWriter API

Launches a new query based on provided keyword, search engine, and language. See the documentation

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Get Content Saved with the NEURONWriter API

Pulls the most recent revision of the content saved for a specific query. See the documentation

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Get Query Details with the NEURONWriter API

Fetches the data related to a pre-defined query. See the documentation

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Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

Connect NEURONWriter#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    neuronwriter: {
      type: "app",
      app: "neuronwriter",
    }
  },
  async run({steps, $}) {
    const data = {
      "project": `${this.neuronwriter.$auth.project_id}`,
    }
    return await axios($, {
      method: "post",
      url: `https://app.neuronwriter.com/neuron-api/0.5/writer/list-queries`,
      headers: {
        "X-API-KEY": `${this.neuronwriter.$auth.api_key}`,
      },
      data,
    })
  },
})

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