Zendesk
Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media.
Integrate the Zendesk API with the MonkeyLearn API
Setup the Zendesk API trigger to run a workflow which integrates with the MonkeyLearn API. Pipedream's integration platform allows you to integrate Zendesk and MonkeyLearn remarkably fast. Free for developers.
Trusted by 1,000,000+ developers from startups to Fortune 500 companies
Popular Ways to Connect Zendesk with MonkeyLearn#
Popular Zendesk and MonkeyLearn Triggers#
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
Popular Zendesk and MonkeyLearn Actions#
Extracts information from texts with a given extractor. See the docs here
Uploads data to a classifier. This component can be used to upload new data to a classifier, to update the tags of texts that have already been uploaded, or both. See the docs here
Overview of Zendesk#
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
Connect Zendesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})
Overview of MonkeyLearn#
MonkeyLearn is a text analysis platform that employs machine learning to extract and process data from chunks of text. By leveraging the MonkeyLearn API on Pipedream, you can automate the categorization of text, extract specific data, analyze sentiment, and more, all in real-time. This enables the development of powerful custom workflows that can analyze customer feedback, automate email processing, or provide insightful analytics on textual data from various sources.
Connect MonkeyLearn#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
monkeylearn: {
type: "app",
app: "monkeylearn",
}
},
async run({steps, $}) {
const data = {
"data": [
"This is a great tool!",
]
}
return await axios($, {
method: "post",
url: `https://api.monkeylearn.com/v3/classifiers/cl_pi3C7JiL/classify/`,
headers: {
"Authorization": `Token ${this.monkeylearn.$auth.api_key}`,
"Content-Type": `application/json`,
},
data,
})
},
})
Trusted by 1,000,000+ developers from startups to Fortune 500 companies