Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media.
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
Create a sharing link for a DriveItem. See the documentation
Download a file stored in OneDrive. See the documentation
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})
The Microsoft OneDrive API taps into the robust file storage and management capabilities of OneDrive, allowing for operations like file uploads, retrievals, sharing, and synchronization. Integrating this API into Pipedream workflows lets you automate tasks involving file management, content collaboration, and data backup processes. With OneDrive's API on Pipedream, you can streamline document workflows, trigger actions based on file changes, and connect your file storage to countless other services for enhanced productivity.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
microsoft_onedrive: {
type: "app",
app: "microsoft_onedrive",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://graph.microsoft.com/v1.0/me`,
headers: {
Authorization: `Bearer ${this.microsoft_onedrive.$auth.oauth_access_token}`,
},
})
},
})