Zendesk

Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media.

Integrate the Zendesk API with the Microsoft OneDrive API

Setup the Zendesk API trigger to run a workflow which integrates with the Microsoft OneDrive API. Pipedream's integration platform allows you to integrate Zendesk and Microsoft OneDrive remarkably fast. Free for developers.

Create Folder with Microsoft OneDrive API on New Ticket (Instant) from Zendesk API
Zendesk + Microsoft OneDrive
 
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Create Folder with Microsoft OneDrive API on New Ticket Added to View (Instant) from Zendesk API
Zendesk + Microsoft OneDrive
 
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Create Folder with Microsoft OneDrive API on Ticket Closed (Instant) from Zendesk API
Zendesk + Microsoft OneDrive
 
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Create Folder with Microsoft OneDrive API on Ticket Pending (Instant) from Zendesk API
Zendesk + Microsoft OneDrive
 
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Create Folder with Microsoft OneDrive API on Ticket Solved (Instant) from Zendesk API
Zendesk + Microsoft OneDrive
 
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New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

 
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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

 
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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

 
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New File (Instant) from the Microsoft OneDrive API

Emit new event when a new file is added to a specific drive in OneDrive

 
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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

 
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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

 
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Create Folder with the Microsoft OneDrive API

Create a new folder in a drive. See the documentation

 
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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

 
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Create Link with the Microsoft OneDrive API

Create a sharing link for a DriveItem. See the documentation

 
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Download File with the Microsoft OneDrive API

Download a file stored in OneDrive. See the documentation

 
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Overview of Zendesk

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of Microsoft OneDrive

The Microsoft OneDrive API taps into the robust file storage and management capabilities of OneDrive, allowing for operations like file uploads, retrievals, sharing, and synchronization. Integrating this API into Pipedream workflows lets you automate tasks involving file management, content collaboration, and data backup processes. With OneDrive's API on Pipedream, you can streamline document workflows, trigger actions based on file changes, and connect your file storage to countless other services for enhanced productivity.

Connect Microsoft OneDrive

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    microsoft_onedrive: {
      type: "app",
      app: "microsoft_onedrive",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://graph.microsoft.com/v1.0/me`,
      headers: {
        Authorization: `Bearer ${this.microsoft_onedrive.$auth.oauth_access_token}`,
      },
    })
  },
})