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with Zendesk and Metabase?
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Popular Ways to Connect Zendesk with Metabase#
Popular Zendesk and Metabase Triggers#
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
Popular Zendesk and Metabase Actions#
Retrieve dashboard information and its cards. See the documentation
Retrieves information about a specific ticket. See the documentation
Overview of Zendesk#
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
Connect Zendesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})
Overview of Metabase#
The Metabase API opens a gateway to interact with Metabase programmatically, enabling you to automate reporting, dashboards, and data analysis operations. With Pipedream, you can harness this API to trigger workflows, manipulate data, and integrate with various other apps to create a seamless data ecosystem. Think of syncing Metabase insights with other tools, automating report generation, or reacting to events within your Metabase instance in real-time.
Connect Metabase#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
metabase: {
type: "app",
app: "metabase",
}
},
async run({steps, $}) {
return await axios($, {
url: `${this.metabase.$auth.server_address}/api/user/current`,
headers: {
"x-api-key": `${this.metabase.$auth.api_key}`,
},
})
},
})
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