Integrate the Zendesk API with the Mem API

Setup the Zendesk API trigger to run a workflow which integrates with the Mem API. Pipedream's integration platform allows you to integrate Zendesk and Mem remarkably fast. Free for developers.

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Popular Ways to Connect Zendesk with Mem#

Append Mem with Mem API on New Ticket (Instant) from Zendesk API

Zendesk + Mem

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Append Mem with Mem API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + Mem

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Append Mem with Mem API on Ticket Closed (Instant) from Zendesk API

Zendesk + Mem

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Append Mem with Mem API on Ticket Pending (Instant) from Zendesk API

Zendesk + Mem

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Append Mem with Mem API on Ticket Solved (Instant) from Zendesk API

Zendesk + Mem

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Popular Zendesk and Mem Triggers#

New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

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Ticket Solved (Instant) from the Zendesk API

Emit new event when a ticket has changed to solved status

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Popular Zendesk and Mem Actions#

Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Append Mem with the Mem API

Create a new mem. See the documentation

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Create Mem with the Mem API

Create a new mem. See the documentation

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Update Ticket with the Zendesk API

Updates a ticket. See the documentation.

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Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of Mem#

The Mem API lets you interact with a unique knowledge base that adapts to your needs. Using Pipedream, you can automate tasks, sync information across apps, and trigger actions based on events in Mem. Think of pulling in tasks, pushing notifications, or archiving ideas - Pipedream serves as a superhighway for your Mem data to connect with over 800 apps.

Connect Mem#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    mem: {
      type: "app",
      app: "mem",
    }
  },
  async run({steps, $}) {
    const data = {
      "content": `Pipedream test - new mem`,
    }
    return await axios($, {
      method: "post",
      url: `https://api.mem.ai/v0/mems`,
      headers: {
        "Content-Type": `application/json`,
        "Authorization": `ApiAccessToken ${this.mem.$auth.api_key}`,
      },
      data,
    })
  },
})

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