Integrate the Zendesk API with the Mautic API

Setup the Zendesk API trigger to run a workflow which integrates with the Mautic API. Pipedream's integration platform allows you to integrate Zendesk and Mautic remarkably fast. Free for developers.

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Popular Ways to Connect Zendesk with Mautic#

Add Contact to a Campaign with Mautic API on New Ticket (Instant) from Zendesk API

Zendesk + Mautic

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Add Contact to a Campaign with Mautic API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + Mautic

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Add Contact to a Campaign with Mautic API on Ticket Closed (Instant) from Zendesk API

Zendesk + Mautic

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Add Contact to a Campaign with Mautic API on Ticket Pended (Instant) from Zendesk API

Zendesk + Mautic

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Add Contact to a Campaign with Mautic API on Ticket Solved (Instant) from Zendesk API

Zendesk + Mautic

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Popular Zendesk and Mautic Triggers#

New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

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Ticket Solved (Instant) from the Zendesk API

Emit new event when a ticket has changed to solved status

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Popular Zendesk and Mautic Actions#

Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Add Contact to a Campaign with the Mautic API

Adds a contact to a specific campaign. See docs

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Clone Campaign with the Mautic API

Clones an existing campaign. See docs

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Create Contact with the Mautic API

Creates a new contact. See docs

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Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of Mautic#

The Mautic API empowers marketers to automate and integrate a wide range of marketing tasks directly into Pipedream workflows. With Mautic's API, you can manage contacts, campaigns, emails, and reports, and use triggers to automate responses based on user behavior. It's a robust tool to align marketing efforts with real-time data and actions, making it possible to personalize communication, streamline follow-ups, and ultimately drive conversions with less manual effort.

Connect Mautic#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    mautic: {
      type: "app",
      app: "mautic",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `${this.mautic.$auth.mautic_url}/api/users/self`,
      headers: {
        Authorization: `Bearer ${this.mautic.$auth.oauth_access_token}`,
      },
    })
  },
})

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