Zendesk
Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media.
Integrate the Zendesk API with the Mastodon API
Setup the Zendesk API trigger to run a workflow which integrates with the Mastodon API. Pipedream's integration platform allows you to integrate Zendesk and Mastodon remarkably fast. Free for developers.
Popular Ways to Connect Zendesk with Mastodon#
Popular Zendesk and Mastodon Triggers#
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
Overview of Zendesk#
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
Connect Zendesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})
Overview of Mastodon#
The Mastodon API enables you to interact with the Mastodon social network programmatically. Through Pipedream's integration, you can automate posting, monitor timelines, follow accounts, and more. Powerful workflows can be built around these capabilities, facilitating content distribution, social listening, and audience engagement without manual intervention.
Connect Mastodon#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
mastodon: {
type: "app",
app: "mastodon",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.mastodon.$auth.site_domain}/api/v1/apps/verify_credentials`,
headers: {
Authorization: `Bearer ${this.mastodon.$auth.access_token}`,
},
})
},
})