Zendesk

Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media.

Integrate the Zendesk API with the Mapbox API

Setup the Zendesk API trigger to run a workflow which integrates with the Mapbox API. Pipedream's integration platform allows you to integrate Zendesk and Mapbox remarkably fast. Free for developers.

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Create Tileset with Mapbox API on New Ticket (Instant) from Zendesk API
Zendesk + Mapbox
 
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Create Tileset with Mapbox API on New Ticket Added to View (Instant) from Zendesk API
Zendesk + Mapbox
 
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Create Tileset with Mapbox API on Ticket Closed (Instant) from Zendesk API
Zendesk + Mapbox
 
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Create Tileset with Mapbox API on Ticket Pending (Instant) from Zendesk API
Zendesk + Mapbox
 
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Create Tileset with Mapbox API on Ticket Solved (Instant) from Zendesk API
Zendesk + Mapbox
 
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New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

 
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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

 
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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

 
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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

 
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Ticket Solved (Instant) from the Zendesk API

Emit new event when a ticket has changed to solved status

 
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Create Ticket with the Zendesk API

Creates a ticket. See the documentation

 
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Create Tileset with the Mapbox API

Uploads and creates a new tileset from a data source. See the documentation

 
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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation

 
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Generate Directions with the Mapbox API

Generates directions between two or more locations using Mapbox API. See the documentation

 
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Geocode Address with the Mapbox API

Retrieves the geocoded location for a given address. See the documentation

 
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Overview of Zendesk

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of Mapbox

The Mapbox API offers a suite of tools for developers to integrate location-based services into their applications. With Pipedream, you can leverage Mapbox's capabilities to create complex automations and workflows, like real-time mapping, geocoding, and route optimization. Whether you're managing delivery routes, analyzing spatial data, or personalizing user experiences based on location, Mapbox provides the geographical intelligence that, when combined with Pipedream's serverless platform, can turn these ideas into efficient, automated processes.

Connect Mapbox

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    mapbox: {
      type: "app",
      app: "mapbox",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.mapbox.com/directions/v5/mapbox/driving/41.41338%2C2.27403%3B41.40338%2C2.17403`,
      params: {
        access_token: `${this.mapbox.$auth.access_token}`,
        alternatives: `true`,
        geometries: `geojson`,
        language: `en`,
        overview: `simplified`,
        steps: `true`,
      },
    })
  },
})

Trusted by 1,000,000+ developers from startups to Fortune 500 companies

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Appcues logo
Bandwidth logo
Checkr logo
ChartMogul logo
Dataminr logo
Gopuff logo
Gorgias logo
LinkedIn logo
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Scale AI logo
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Adyen logo
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