Integrate the Zendesk API with the Mailjet API

Setup the Zendesk API trigger to run a workflow which integrates with the Mailjet API. Pipedream's integration platform allows you to integrate Zendesk and Mailjet remarkably fast. Free for developers.

Popular Ways to Connect Zendesk with Mailjet#

Create Contact with Mailjet API on New Ticket (Instant) from Zendesk API

Zendesk + Mailjet

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Create Contact with Mailjet API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + Mailjet

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Create Contact with Mailjet API on Ticket Closed (Instant) from Zendesk API

Zendesk + Mailjet

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Create Contact with Mailjet API on Ticket Pended (Instant) from Zendesk API

Zendesk + Mailjet

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Create Contact with Mailjet API on Ticket Solved (Instant) from Zendesk API

Zendesk + Mailjet

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Popular Zendesk and Mailjet Triggers#

Contact Created from the Mailjet API

Emit new event when a contact is created. See the docs here

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New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

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Popular Zendesk and Mailjet Actions#

Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Create Contact with the Mailjet API

Add a new unique contact to your global contact list and select its exclusion status. See the docs here

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List Contacts with the Mailjet API

Retrieve details for all contact lists - name, subscriber count, creation timestamp, deletion status. See the docs here

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Send Message with the Mailjet API

Send a message via Send API v3. Send API v3 is built mainly for speed, allowing you to send up to 100 messages in a single API call. See the docs here

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Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of Mailjet#

Mailjet's API offers the power to craft, send, and track emails with finesse. You can wield it to automate email sequences, synchronize email lists with your databases, and send transactional emails with personalized content. It's a playground for creating tailored email campaigns and dissecting campaign performance with rich analytics.

Connect Mailjet#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    mailjet: {
      type: "app",
      app: "mailjet",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.mailjet.com/v3/REST/contactslist`,
      auth: {
        username: `{{custom_fields.public_key}}`,
        password: `${this.mailjet.$auth.secret_key}`,
      },
    })
  },
})