Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media.
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})
Magnetic is a project management and workflow automation platform designed to help agencies stay organized and streamline operations. With the Magnetic API on Pipedream, you can automate routine tasks, sync data across various apps, and create custom workflows to enhance productivity. From task creation and time tracking to financial management and reporting, Pipedream’s serverless execution model lets you connect Magnetic with a plethora of other services without the need for a dedicated server setup.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
magnetic: {
type: "app",
app: "magnetic",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://app.magnetichq.com/Magnetic/rest/coreAPI/users`,
params: {
token: `${this.magnetic.$auth.token}`,
},
})
},
})