Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media.
Emit new event when a ticket is added to the specified view
Emit new event when a new comment is created. See the documentation
Emit new event when a ticket has changed to closed status
Emit new event when a new issue is created. See the documentation
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})
Linear helps streamline software project management, bug tracking, and task coordination. By using the Linear (API key) API with Pipedream, you can automate routine tasks, sync issues across platforms, and trigger custom workflows. Think auto-assignment of tasks based on specific triggers or pushing updates to a Slack channel when an issue's status changes. These automations save time and ensure that your development team stays focused on coding rather than on administrative overhead.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
linear_app: {
type: "app",
app: "linear_app",
}
},
async run({steps, $}) {
const data = {
"query": `{
user(id: "me") {
id
email
name
}
}`,
}
return await axios($, {
method: "post",
url: `https://api.linear.app/graphql`,
headers: {
"Authorization": `${this.linear_app.$auth.api_key}`,
"Content-Type": `application/json`,
},
data,
})
},
})