Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media.
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
KVDB is designed for quick and easy integration into projects that need a globally accessible key-value database. To get started, create at API key at https://kvdb.io/
KVDB is designed for quick and easy integration into projects that need a globally accessible key-value database. To get started, create at API key at https://kvdb.io/
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})
The KVdb API is a key-value store that facilitates simple data storage and retrieval operations. On Pipedream, you can harness this API to build serverless workflows that require quick data access and state management. Whether you're needing to store user preferences, cache data for repeat use, or coordinate distributed processes, KVdb's straightforward RESTful interface can be integrated into Pipedream's workflows to provide persistent storage solutions.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
kvdb: {
type: "app",
app: "kvdb",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://kvdb.io/${this.kvdb.$auth.api_key}/`,
})
},
})