Integrate the Zendesk API with the Kite Suite API

Setup the Zendesk API trigger to run a workflow which integrates with the Kite Suite API. Pipedream's integration platform allows you to integrate Zendesk and Kite Suite remarkably fast. Free for developers.

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Popular Ways to Connect Zendesk with Kite Suite#

Create Task with Kite Suite API on New Ticket (Instant) from Zendesk API

Zendesk + Kite Suite

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Create Task with Kite Suite API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + Kite Suite

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Create Task with Kite Suite API on Ticket Closed (Instant) from Zendesk API

Zendesk + Kite Suite

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Create Task with Kite Suite API on Ticket Pending (Instant) from Zendesk API

Zendesk + Kite Suite

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Create Task with Kite Suite API on Ticket Solved (Instant) from Zendesk API

Zendesk + Kite Suite

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Popular Zendesk and Kite Suite Triggers#

New Task Created from the Kite Suite API

Emit new event when a new task is created in a Project

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New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

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Popular Zendesk and Kite Suite Actions#

Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Create Task with the Kite Suite API

Create a new task in a project in Kite Suite. See the documentation

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Send Message with the Kite Suite API

Sends a message to a user or project group using Kite Suite. See the documentation

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Update Task with the Kite Suite API

Update an existing task in a project. See the documentation.

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Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of Kite Suite#

The Kite Suite API enables you to automate and integrate your Kite Suite project management tasks seamlessly into Pipedream workflows. With this API, you can create, update, and manage projects, tasks, and teams, allowing for streamlined communication and coordination within your organization. By leveraging Pipedream's capabilities, you can connect Kite Suite with various other apps and services, triggering actions based on events, scheduling regular updates, or even processing data in real-time.

Connect Kite Suite#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    kite_suite: {
      type: "app",
      app: "kite_suite",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.kitesuite.com/api/v1/directory`,
      headers: {
        "api-token": `${this.kite_suite.$auth.api_token}`,
        "workspace": `{{your_workspace_key}}`,
        "Accept": `application/json`,
      },
    })
  },
})

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