Integrate the Zendesk API with the Keycloak API

Setup the Zendesk API trigger to run a workflow which integrates with the Keycloak API. Pipedream's integration platform allows you to integrate Zendesk and Keycloak remarkably fast. Free for developers.

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Popular Ways to Connect Zendesk with Keycloak#

Create Ticket with Zendesk API on New Event Created from Keycloak API

Keycloak + Zendesk

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Create User with Keycloak API on New Ticket (Instant) from Zendesk API

Zendesk + Keycloak

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Create User with Keycloak API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + Keycloak

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Create User with Keycloak API on Ticket Closed (Instant) from Zendesk API

Zendesk + Keycloak

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Create User with Keycloak API on Ticket Pending (Instant) from Zendesk API

Zendesk + Keycloak

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Popular Zendesk and Keycloak Triggers#

New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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New Event Created from the Keycloak API

Emit new event when a new event is created. See the documentation

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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

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Popular Zendesk and Keycloak Actions#

Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Create User with the Keycloak API

Create a new user in Keycloak. The username must be unique. See the documentation

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Delete User with the Keycloak API

Delete a user from Keycloak. See the documentation

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Get User with the Keycloak API

Retrieve the representation of the user. See the documentation

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Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

Connect Keycloak#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    keycloak: {
      type: "app",
      app: "keycloak",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `${this.keycloak.$auth.url}/admin/realms`,
      headers: {
        Authorization: `Bearer ${this.keycloak.$auth.oauth_access_token}`,
      },
    })
  },
})

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