Integrate the Zendesk API with the Judge.me API

Setup the Zendesk API trigger to run a workflow which integrates with the Judge.me API. Pipedream's integration platform allows you to integrate Zendesk and Judge.me remarkably fast. Free for developers.

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Popular Ways to Connect Zendesk with Judge.me#

Create Ticket with Zendesk API on New Review (Instant) from Judge.me API

Judge.me + Zendesk

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Delete Ticket with Zendesk API on New Review (Instant) from Judge.me API

Judge.me + Zendesk

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Private Reply with Judge.me API on New Ticket (Instant) from Zendesk API

Zendesk + Judge.me

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Private Reply with Judge.me API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + Judge.me

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Private Reply with Judge.me API on Ticket Closed (Instant) from Zendesk API

Zendesk + Judge.me

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Popular Zendesk and Judge.me Triggers#

New Review (Instant) from the Judge.me API

Emit new event when a new review is posted. See the documentation

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New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

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Popular Zendesk and Judge.me Actions#

Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Private Reply with the Judge.me API

Create a private reply for a review, on behalf of the shop. Private replies are not shown on the widgets, but can be emailed to the reviewers. See the documentation

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Reply with the Judge.me API

Create a public reply for a review on behalf of the shop. Public replies are shown publicly on the widgets. See the documentation

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Update Ticket with the Zendesk API

Updates a ticket. See the documentation.

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Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of Judge.me#

The Judge.me API lets you tap into a rich repository of product review data, enabling you to automate the gathering, moderation, and publication of reviews on your store. You can also trigger actions based on review events, like thanking a customer after they leave a positive review or addressing negative feedback promptly. With Pipedream's serverless platform, you can craft workflows to interact with other apps, streamline processes, and react to review-related activities in real-time, without writing any backend code.

Connect Judge.me#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    judge_me: {
      type: "app",
      app: "judge_me",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://judge.me/api/v1/reviews`,
      params: {
        api_token: `${this.judge_me.$auth.oauth_access_token}`,
        shop_domain: `${this.judge_me.$auth.shop_domain}`,
      },
    })
  },
})

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