Integrate the Zendesk API with the Ironclad API

Setup the Zendesk API trigger to run a workflow which integrates with the Ironclad API. Pipedream's integration platform allows you to integrate Zendesk and Ironclad remarkably fast. Free for developers.

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Popular Ways to Connect Zendesk with Ironclad#

Create Record with Ironclad API on New Ticket (Instant) from Zendesk API

Zendesk + Ironclad

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Create Record with Ironclad API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + Ironclad

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Create Record with Ironclad API on Ticket Closed (Instant) from Zendesk API

Zendesk + Ironclad

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Create Record with Ironclad API on Ticket Pending (Instant) from Zendesk API

Zendesk + Ironclad

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Create Record with Ironclad API on Ticket Solved (Instant) from Zendesk API

Zendesk + Ironclad

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Popular Zendesk and Ironclad Triggers#

New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Approval Event Instant from the Ironclad API

Emit new event when a fresh approval event is generated.

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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New Workflow Document Event (Instant) from the Ironclad API

Emit new event when a workflow document event is freshly established.

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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

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Popular Zendesk and Ironclad Actions#

Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Create Record with the Ironclad API

Creates a new record in Ironclad. See the documentation

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Launch Workflow with the Ironclad API

Launches a new workflow in Ironclad. See the documentation

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Update Workflow Metadata with the Ironclad API

Updates the metadata of an existing workflow. See the documentation

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Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

Connect Ironclad#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    ironclad: {
      type: "app",
      app: "ironclad",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://ironcladapp.com/scim/v2/Users`,
      headers: {
        Authorization: `Bearer ${this.ironclad.$auth.oauth_access_token}`,
      },
      params: {
        startIndex: `1`,
        count: `25`,
      },
    })
  },
})

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