Integrate the Zendesk API with the Invision Community API

Setup the Zendesk API trigger to run a workflow which integrates with the Invision Community API. Pipedream's integration platform allows you to integrate Zendesk and Invision Community remarkably fast. Free for developers.

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Popular Ways to Connect Zendesk with Invision Community#

Create Forum Topic with Invision Community API on New Ticket (Instant) from Zendesk API

Zendesk + Invision Community

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Create Forum Topic with Invision Community API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + Invision Community

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Create Forum Topic with Invision Community API on Ticket Closed (Instant) from Zendesk API

Zendesk + Invision Community

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Create Forum Topic with Invision Community API on Ticket Pending (Instant) from Zendesk API

Zendesk + Invision Community

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Create Forum Topic with Invision Community API on Ticket Solved (Instant) from Zendesk API

Zendesk + Invision Community

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Popular Zendesk and Invision Community Triggers#

New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Forum Topic (Instant) from the Invision Community API

Emit new event when a new topic is created.

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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New Member (Instant) from the Invision Community API

Emit new event when a new member account is created.

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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

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Popular Zendesk and Invision Community Actions#

Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Create Forum Topic with the Invision Community API

Creates a new forum topic. See the documentation

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Create Member with the Invision Community API

Creates a new member. See the documentation

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Update Member with the Invision Community API

Updates an existing member's details. See the documentation

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Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of Invision Community#

The Invision Community API allows developers to integrate and automate community management tasks for forums and member interactions. By leveraging this API on Pipedream, you can create workflows that manage users, content, and notifications efficiently. This integration makes it possible to streamline community operations, engage users dynamically, and link community activities with other business functions like marketing, support, or CRM systems.

Connect Invision Community#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    invision_community: {
      type: "app",
      app: "invision_community",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.invision_community.$auth.url}/api/core/hello`,
      auth: {
        username: `${this.invision_community.$auth.api_key}`,
        password: ``,
      },
    })
  },
})

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