Integrate the Zendesk API with the Intuiface API

Setup the Zendesk API trigger to run a workflow which integrates with the Intuiface API. Pipedream's integration platform allows you to integrate Zendesk and Intuiface remarkably fast. Free for developers.

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Popular Ways to Connect Zendesk with Intuiface#

List Available Experiences with Intuiface API on New Ticket (Instant) from Zendesk API

Zendesk + Intuiface

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List Available Experiences with Intuiface API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + Intuiface

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List Available Experiences with Intuiface API on Ticket Closed (Instant) from Zendesk API

Zendesk + Intuiface

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List Available Experiences with Intuiface API on Ticket Pended (Instant) from Zendesk API

Zendesk + Intuiface

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List Available Experiences with Intuiface API on Ticket Solved (Instant) from Zendesk API

Zendesk + Intuiface

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Popular Zendesk and Intuiface Triggers#

New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

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Ticket Solved (Instant) from the Zendesk API

Emit new event when a ticket has changed to solved status

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Popular Zendesk and Intuiface Actions#

Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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List Available Experiences with the Intuiface API

Get a list of available experiences that can receive a message. See the docs.

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Send Message with the Intuiface API

Send messages to any connected Intuiface Player running an experience that embeds the Web Triggers Interface Asset. See the docs.

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Update Ticket with the Zendesk API

Updates a ticket. See the documentation.

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Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of Intuiface#

The Intuiface API lets you interact with your interactive experiences crafted in Intuiface, a platform for creating and deploying interactive digital content. With Pipedream's robust serverless platform, you can automate tasks involving your Intuiface experiences. For instance, you can synchronize user interaction data with CRM systems, update live content dynamically, or monitor and control experiences remotely.

Connect Intuiface#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    intuiface: {
      type: "app",
      app: "intuiface",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.intuiface.com/webtriggers/v1/availableExperiences`,
      headers: {
        "x-api-key": `${this.intuiface.$auth.api_key}`,
      },
    })
  },
})

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