Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media.
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
Generate a Match Report using a dataset table or file (CSV/TSV/Excel). See the documentation
Retrieve a match score (likelihood of matching) between two individual names on a scale of 0-100. See the documentation
Retrieve a match score (likelihood of matching) from 0-100 between two organization names. See the documentation
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})
The Interzoid API offers a plethora of data-driven APIs that enable you to enrich, standardize, and deduplicate data across various fields such as demographics, financials, and text. With these capabilities, you can enhance data quality, drive better analytics, and create more intelligent workflows and applications. In Pipedream, you can integrate these APIs into serverless workflows, triggering actions based on various events, manipulating and routing data to other apps, services, or data stores with ease.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
interzoid: {
type: "app",
app: "interzoid",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.interzoid.com/getremainingcredits`,
params: {
license: `${this.interzoid.$auth.api_key}`,
},
})
},
})