Zendesk
Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media.
Integrate the Zendesk API with the Keap (Infusionsoft) API
Setup the Zendesk API trigger to run a workflow which integrates with the Keap (Infusionsoft) API. Pipedream's integration platform allows you to integrate Zendesk and Keap (Infusionsoft) remarkably fast. Free for developers.
Popular Ways to Connect Zendesk with Keap (Infusionsoft)#
Popular Zendesk and Keap (Infusionsoft) Triggers#
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Overview of Zendesk#
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
Connect Zendesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})
Overview of Keap (Infusionsoft)#
The Keap (Infusionsoft) API is a powerful tool that unlocks advanced customer relationship management, marketing automation, and sales features. It allows you to manage contacts, create and update customer records, send emails, set up marketing campaigns, and more, automating and integrating these processes within your business workflows. With Pipedream's serverless execution environment, you can harness this API to craft custom automations, trigger sequences based on specific actions, and connect Keap to a multitude of other apps and services, streamlining your sales and marketing efforts.
Connect Keap (Infusionsoft)#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
infusionsoft: {
type: "app",
app: "infusionsoft",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.infusionsoft.com/crm/rest/v1/oauth/connect/userinfo`,
headers: {
Authorization: `Bearer ${this.infusionsoft.$auth.oauth_access_token}`,
},
})
},
})