Integrate the Zendesk API with the Infinity API

Setup the Zendesk API trigger to run a workflow which integrates with the Infinity API. Pipedream's integration platform allows you to integrate Zendesk and Infinity remarkably fast. Free for developers.

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Popular Ways to Connect Zendesk with Infinity#

Create Item with Infinity API on New Ticket (Instant) from Zendesk API

Zendesk + Infinity

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Create Item with Infinity API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + Infinity

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Create Item with Infinity API on Ticket Closed (Instant) from Zendesk API

Zendesk + Infinity

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Create Item with Infinity API on Ticket Pending (Instant) from Zendesk API

Zendesk + Infinity

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Create Item with Infinity API on Ticket Solved (Instant) from Zendesk API

Zendesk + Infinity

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Popular Zendesk and Infinity Triggers#

New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Item Created from the Infinity API

Emit new event when an item is created.

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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New Item Finalized from the Infinity API

Emit new event when an item is finalized.

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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

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Popular Zendesk and Infinity Actions#

Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Create Item with the Infinity API

Create a new item. See the documentation

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Delete Item with the Infinity API

Delete a specific item. See the documentation

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Update Item with the Infinity API

Update an existed item. See the documentation

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Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of Infinity#

The Infinity API allows you to interact programmatically with Infinity, a flexible project management platform. With the Infinity API on Pipedream, you can automate project and task management, synchronize data across multiple platforms, and streamline workflows by triggering actions within Infinity or responding to events in Infinity. Pipedream's serverless platform enables you to connect Infinity to hundreds of apps with minimal effort, empowering you to build custom integrations and automations that suit your team's needs.

Connect Infinity#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    infinity: {
      type: "app",
      app: "infinity",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://app.startinfinity.com/api/v2/profile`,
      headers: {
        Authorization: `Bearer ${this.infinity.$auth.oauth_access_token}`,
        "Content-Type": `application/json`,
        "Accept": `application/json`,
      },
    })
  },
})

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