Integrate the Zendesk API with the Icypeas API

Setup the Zendesk API trigger to run a workflow which integrates with the Icypeas API. Pipedream's integration platform allows you to integrate Zendesk and Icypeas remarkably fast. Free for developers.

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Popular Ways to Connect Zendesk with Icypeas#

Create Ticket with Zendesk API on New Single Search Result from Icypeas API

Icypeas + Zendesk

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Delete Ticket with Zendesk API on New Single Search Result from Icypeas API

Icypeas + Zendesk

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Domain or Company Search with Icypeas API on New Ticket (Instant) from Zendesk API

Zendesk + Icypeas

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Domain or Company Search with Icypeas API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + Icypeas

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Domain or Company Search with Icypeas API on Ticket Closed (Instant) from Zendesk API

Zendesk + Icypeas

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Popular Zendesk and Icypeas Triggers#

New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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New Single Search Result from the Icypeas API

Emit new event when a single search result comes in.

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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

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Popular Zendesk and Icypeas Actions#

Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Domain or Company Search with the Icypeas API

Performs a search using a domain or company name as input. See the documentation

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Email Verification with the Icypeas API

Performs an email verification check. See the documentation

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Get Single Search Result with the Icypeas API

Retrieves a result from a single search instance. See the documentation

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Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

Connect Icypeas#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    icypeas: {
      type: "app",
      app: "icypeas",
    }
  },
  async run({steps, $}) {
    const data = {
      "email": `${this.icypeas.$auth.email}`,
    }
    return await axios($, {
      method: "post",
      url: `https://app.icypeas.com/api/a/actions/subscription-information`,
      headers: {
        "Content-Type": `application/json`,
        "Authorization": `${this.icypeas.$auth.api_key}`,
      },
      data,
    })
  },
})

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