with Zendesk and iContact?
Creates and dispatches a new message using custom HTML. See the documentation
Retrieves information about a specific ticket. See the documentation
Creates a new contact within the iContact account. See the documentation
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})
The iContact API provides a programmable way to manage email marketing campaigns, contacts, lists, and messages within iContact's service. Through this API, you can automate the creation and sending of emails, manage subscribers, and track the performance of your campaigns. When used on Pipedream, the iContact API allows you to create serverless workflows that integrate with other apps and services, trigger actions based on various conditions, and automate repetitive tasks.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
icontact: {
type: "app",
app: "icontact",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://app.icontact.com/icp/a/${this.icontact.$auth.account_id}/c/${this.icontact.$auth.client_folder_id}`,
headers: {
"accept": `application/json`,
"content-type": `application/json`,
"api-version": `2.2`,
"api-appid": `${this.icontact.$auth.api_app_id}`,
"api-username": `${this.icontact.$auth.api_username}`,
"api-password": `${this.icontact.$auth.api_password}`,
},
})
},
})