Zendesk

Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media.

Integrate the Zendesk API with the iAuditor by SafetyCulture API

Setup the Zendesk API trigger to run a workflow which integrates with the iAuditor by SafetyCulture API. Pipedream's integration platform allows you to integrate Zendesk and iAuditor by SafetyCulture remarkably fast. Free for developers.

Create Inspection with iAuditor by SafetyCulture API on New Ticket (Instant) from Zendesk API
Zendesk + iAuditor by SafetyCulture
 
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Create Inspection with iAuditor by SafetyCulture API on New Ticket Added to View (Instant) from Zendesk API
Zendesk + iAuditor by SafetyCulture
 
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Create Inspection with iAuditor by SafetyCulture API on Ticket Closed (Instant) from Zendesk API
Zendesk + iAuditor by SafetyCulture
 
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Create Inspection with iAuditor by SafetyCulture API on Ticket Pending (Instant) from Zendesk API
Zendesk + iAuditor by SafetyCulture
 
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Create Inspection with iAuditor by SafetyCulture API on Ticket Solved (Instant) from Zendesk API
Zendesk + iAuditor by SafetyCulture
 
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Action Created from the iAuditor by SafetyCulture API

Emit new event when a new action is created.

 
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New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

 
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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

 
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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

 
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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

 
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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

 
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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

 
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Create Inspection with the iAuditor by SafetyCulture API

Create a new inspection in iAuditor by SafetyCulture. See the documentation

 
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Create User with the iAuditor by SafetyCulture API

Create a new user in iAuditor by SafetyCulture. See the documentation

 
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Export Inspection to PDF or Word with the iAuditor by SafetyCulture API

Retrieve an inspection report formatted as a PDF or Word (docx) document.See the documentation

 
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Overview of Zendesk

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of iAuditor by SafetyCulture

iAuditor by SafetyCulture API allows you to tap into a rich reservoir of safety and quality inspection data, enabling you to automate workflows around inspection management. With this API on Pipedream, you can create custom integrations to trigger actions based on audit completions, new issues, or updates in iAuditor. Streamline safety processes, connect with other tools, and manipulate inspection data to fit your needs.

Connect iAuditor by SafetyCulture

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    iauditor_by_safetyculture: {
      type: "app",
      app: "iauditor_by_safetyculture",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.safetyculture.io/share/connections`,
      headers: {
        Authorization: `Bearer ${this.iauditor_by_safetyculture.$auth.api_token}`,
        "accept": `application/json`,
        "sc-integration-id": `sc-readme`,
      },
    })
  },
})