Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media.
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Create a new inspection in iAuditor by SafetyCulture. See the documentation
Create a new user in iAuditor by SafetyCulture. See the documentation
Retrieve an inspection report formatted as a PDF or Word (docx) document.See the documentation
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})
iAuditor by SafetyCulture API allows you to tap into a rich reservoir of safety and quality inspection data, enabling you to automate workflows around inspection management. With this API on Pipedream, you can create custom integrations to trigger actions based on audit completions, new issues, or updates in iAuditor. Streamline safety processes, connect with other tools, and manipulate inspection data to fit your needs.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
iauditor_by_safetyculture: {
type: "app",
app: "iauditor_by_safetyculture",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.safetyculture.io/share/connections`,
headers: {
Authorization: `Bearer ${this.iauditor_by_safetyculture.$auth.api_token}`,
"accept": `application/json`,
"sc-integration-id": `sc-readme`,
},
})
},
})