Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media.
Emit new event when a test is completed in GTMetrix. See the documentation
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Fetches the most recent performance report for a particular page from GTmetrix. See the documentation
Run a performance test on a specified URL using GTmetrix. See the documentation
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})
The GTmetrix API provides an interface to test the loading speed of your website, offering insights into performance issues and potential optimizations. By integrating this API with Pipedream, you can automate performance monitoring, receive alerts, and combine data with other services for in-depth analysis. For instance, you could trigger a performance report after a site update, log results to a spreadsheet for tracking, or compare your metrics against industry standards.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
gtmetrix: {
type: "app",
app: "gtmetrix",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://gtmetrix.com/api/2.0/status`,
auth: {
username: `${this.gtmetrix.$auth.api_key}`,
password: ``,
},
})
},
})