Zendesk

Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media.

Integrate the Zendesk API with the Google Sheets API

Setup the Zendesk API trigger to run a workflow which integrates with the Google Sheets API. Pipedream's integration platform allows you to integrate Zendesk and Google Sheets remarkably fast. Free for developers.

Add Single Row with Google Sheets API on New Ticket (Instant) from Zendesk API
Zendesk + Google Sheets
 
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Add Single Row with Google Sheets API on New Ticket Added to View (Instant) from Zendesk API
Zendesk + Google Sheets
 
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Add Single Row with Google Sheets API on Ticket Closed (Instant) from Zendesk API
Zendesk + Google Sheets
 
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Add Single Row with Google Sheets API on Ticket Pended (Instant) from Zendesk API
Zendesk + Google Sheets
 
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Add Single Row with Google Sheets API on Ticket Solved (Instant) from Zendesk API
Zendesk + Google Sheets
 
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New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

 
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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

 
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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

 
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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

 
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Ticket Solved (Instant) from the Zendesk API

Emit new event when a ticket has changed to solved status

 
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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

 
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Add Single Row with the Google Sheets API

Add a single row of data to Google Sheets

 
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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

 
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Add Multiple Rows with the Google Sheets API

Add multiple rows of data to a Google Sheet

 
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Get Values with the Google Sheets API

Get all values from a sheet.

 
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Overview of Zendesk

Using the Zendesk API, you can build custom apps and integrations to automate
processes and help your teams build better customer relationships.

The API provides a range of methods to interact with your customer help desk,
customer data, and customer communication tools. This enables you to create
custom customer experiences that are tailored to your business needs.

Some examples of what you can build using the Zendesk API include:

  • Create a custom customer feedback widget
  • Automate customer service processes
  • Identify customer trends and insights
  • Help manage customer data in real-time
  • Create a custom customer profile and segmentation tool
  • Trigger automated messages based on customer events
  • Integrate customer service processes with your company’s backend system
  • Create a custom customer self-service portal

Connect Zendesk

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of Google Sheets

Some examples of things you can build using the Google Sheets API include:

  • A web app that lets users input data into a Google Sheet
  • A script that automatically updates a Google Sheet with data from another
    source
  • A tool that generates graphs and charts from data in a Google Sheet
  • A service that sends data from a Google Sheet to another API or application

Connect Google Sheets

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    google_sheets: {
      type: "app",
      app: "google_sheets",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://www.googleapis.com/oauth2/v1/userinfo`,
      headers: {
        Authorization: `Bearer ${this.google_sheets.$auth.oauth_access_token}`,
      },
    })
  },
})
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Building a Google Sheets Twitter Bot with Pipedream
This is something that's been kicking around my head for a week or so and today I thought I'd try it. It ended up taking about 20 minutes total and 10 lines of code, of which 5 are a function I copied and pasted. While what I built is kind of trivial, I'm blown away by how much was done by built-in functions with Pipedream and how little work I had to do myself. In fact, most of my time was spent in setting stuff up outside of Pipedream itself. Alright, so what did I build?
Building a Twitter Scheduling System with Pipedream and Google Sheets
Building a Twitter Scheduling System with Pipedream and Google Sheets
A few months ago, I blogged about how I used Pipedream and Google Sheets to create a Twitter bot. The idea was simple - read a sheet - select a random row - and use that as the source of a new Tweet. I was thinking about this recently and how useful Google Sheets can be as a "light weight CMS" and figured out another interesting use case - Twitter scheduling.
Logging user credit changes using Google Sheets and Pipedream
Logging user credit changes using Google Sheets and Pipedream
One of the nice features SuperSaaS is a credit system which allows end-users to buy credit once and then easily pay for appointments without needing to go through the checkout each time. There are multiple things that can affect a credit balance. Credit purchases and new appointment, obviously, but also refunds due to canceled appointments, and manual credit adjustments by a superuser. This post is a step-by-step tutorial for setting up the logging of user credit information to a Google Sheet using Pipedream, a powerful API integration service.