Zendesk
Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media.
Integrate the Zendesk API with the Google Safe Browsing API
Setup the Zendesk API trigger to run a workflow which integrates with the Google Safe Browsing API. Pipedream's integration platform allows you to integrate Zendesk and Google Safe Browsing remarkably fast. Free for developers.
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Popular Ways to Connect Zendesk with Google Safe Browsing#
Popular Zendesk and Google Safe Browsing Triggers#
Emit new event when a threat list is updated. See the documentation
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Popular Zendesk and Google Safe Browsing Actions#
Scan a given URL or URLs for potential security threats. See the documentation
Get the latest threat list update information from Google Safe Browsing API. See the documentation
Overview of Zendesk#
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
Connect Zendesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})
Overview of Google Safe Browsing#
The Google Safe Browsing API lets you check URLs against Google's constantly updated lists of unsafe web resources. These include social engineering sites (like phishing and deceptive sites) and sites that host malware or unwanted software. Within Pipedream, you can leverage this API to automate the process of scanning URLs in various contexts, such as user-generated content, emails, or within applications that require high-security measures.
Connect Google Safe Browsing#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
google_safebrowsing: {
type: "app",
app: "google_safebrowsing",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://safebrowsing.googleapis.com/v4/threatLists`,
params: {
key: `${this.google_safebrowsing.$auth.api_key}`,
},
})
},
})
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