Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media.
Emit new event when a ticket is added to the specified view
Emit new event when a new submission is uploaded to GoCanvas.
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Creates or updates GoCanvas reference data. See the documentation
Removes a specific dispatch from GoCanvas. See the documentation
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})
The GoCanvas API allows for the automation of document processing tasks, enabling data extraction from PDFs with ease, thus facilitating the seamless transfer of this data to other systems or databases. This proves particularly useful for businesses aiming to digitize paper-based processes, automate data entry, or integrate with other digital tools to enhance productivity and reduce manual errors.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
gocanvas: {
type: "app",
app: "gocanvas",
}
},
async run({steps, $}) {
const data = {
"username": `${this.gocanvas.$auth.username}`,
}
return await axios($, {
url: `https://www.gocanvas.com/apiv2/forms.xml`,
headers: {
Authorization: `Bearer ${this.gocanvas.$auth.api_key}`,
},
data,
})
},
})