Integrate the Zendesk API with the Gmail API

Setup the Zendesk API trigger to run a workflow which integrates with the Gmail API. Pipedream's integration platform allows you to integrate Zendesk and Gmail remarkably fast. Free for developers.

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Popular Ways to Connect Zendesk with Gmail#

Add Label to Email with Gmail API on New Ticket (Instant) from Zendesk API

Zendesk + Gmail

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Add Label to Email with Gmail API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + Gmail

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Add Label to Email with Gmail API on Ticket Closed (Instant) from Zendesk API

Zendesk + Gmail

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Add Label to Email with Gmail API on Ticket Pending (Instant) from Zendesk API

Zendesk + Gmail

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Add Label to Email with Gmail API on Ticket Solved (Instant) from Zendesk API

Zendesk + Gmail

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Popular Zendesk and Gmail Triggers#

New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

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New Attachment Received from the Gmail API

Emit new event for each attachment in a message received. This source is capped at 100 max new messages per run.

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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

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Popular Zendesk and Gmail Actions#

Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Add Label to Email with the Gmail API

Add label(s) to an email message. See the docs

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Create Draft with the Gmail API

Create a draft from your Google Workspace email account. See the documentation

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Download Attachment with the Gmail API

Download an attachment by attachmentId to the /tmp directory. See the documentation

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Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of Gmail#

By connecting your personal Gmail account to Pipedream, you'll be able to incorporate email into whatever you're building with any of the thousands of apps that are available on Pipedream.

Connect Gmail#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    gmail: {
      type: "app",
      app: "gmail",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://www.googleapis.com/oauth2/v1/userinfo`,
      headers: {
        Authorization: `Bearer ${this.gmail.$auth.oauth_access_token}`,
      },
    })
  },
})

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