Zendesk

Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media.

Integrate the Zendesk API with the GitHub API

Setup the Zendesk API trigger to run a workflow which integrates with the GitHub API. Pipedream's integration platform allows you to integrate Zendesk and GitHub remarkably fast. Free for developers.

Create Issue with GitHub API on New Ticket (Instant) from Zendesk API
Zendesk + GitHub
 
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Create Issue with GitHub API on New Ticket Added to View (Instant) from Zendesk API
Zendesk + GitHub
 
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Create Issue with GitHub API on Ticket Closed (Instant) from Zendesk API
Zendesk + GitHub
 
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Create Issue with GitHub API on Ticket Pended (Instant) from Zendesk API
Zendesk + GitHub
 
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Create Issue with GitHub API on Ticket Solved (Instant) from Zendesk API
Zendesk + GitHub
 
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New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

 
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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

 
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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

 
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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

 
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Ticket Solved (Instant) from the Zendesk API

Emit new event when a ticket has changed to solved status

 
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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

 
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Create Issue with the GitHub API

Create a new issue in a Gihub repo. See docs here

 
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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

 
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Search Issues and Pull Requests with the GitHub API

Find issues and pull requests by state and keyword. See docs here

 
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Create Branch with the GitHub API

Create a new branch in a Github repo. See docs here

 
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Overview of Zendesk

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of GitHub

The GitHub API is a powerful gateway to interaction with GitHub's vast web of data and services, offering a suite of endpoints to manipulate and retrieve information on repositories, pull requests, issues, and more. Harnessing this API on Pipedream, you can orchestrate automated workflows that respond to events in real-time, manage repository data, streamline collaborative processes, and connect GitHub with other services for a more integrated development lifecycle.

Connect GitHub

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    github: {
      type: "app",
      app: "github",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.github.com/user`,
      headers: {
        Authorization: `Bearer ${this.github.$auth.oauth_access_token}`,
        "X-GitHub-Api-Version": `2022-11-28`,
      },
    })
  },
})