Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media.
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
Add tags to a new subscriber See the documentation.
Create a new subscriber into a list See the documentation.
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})
The GiantCampaign API facilitates the automation and integration of email marketing capabilities into various applications and workflows. With this API, you can manage contact lists, design and send email campaigns, track performance metrics, and segment your audience for targeted marketing. Pipedream, with its ability to connect to hundreds of apps, provides a robust platform to create serverless workflows that leverage the capabilities of GiantCampaign. By tapping into event sources and actions, you can seamlessly integrate GiantCampaign with other services to enhance your marketing efforts and streamline processes.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
giantcampaign: {
type: "app",
app: "giantcampaign",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://acc.giantcampaign.com/api/v1/lists`,
headers: {
"accept": `application/json`,
},
params: {
api_token: `${this.giantcampaign.$auth.api_token}`,
},
})
},
})