Zendesk

Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media.

Integrate the Zendesk API with the GiantCampaign API

Setup the Zendesk API trigger to run a workflow which integrates with the GiantCampaign API. Pipedream's integration platform allows you to integrate Zendesk and GiantCampaign remarkably fast. Free for developers.

Add Tags to Subscriber with GiantCampaign API on New Ticket (Instant) from Zendesk API
Zendesk + GiantCampaign
 
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Add Tags to Subscriber with GiantCampaign API on New Ticket Added to View (Instant) from Zendesk API
Zendesk + GiantCampaign
 
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Add Tags to Subscriber with GiantCampaign API on Ticket Closed (Instant) from Zendesk API
Zendesk + GiantCampaign
 
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Add Tags to Subscriber with GiantCampaign API on Ticket Pending (Instant) from Zendesk API
Zendesk + GiantCampaign
 
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Add Tags to Subscriber with GiantCampaign API on Ticket Solved (Instant) from Zendesk API
Zendesk + GiantCampaign
 
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New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

 
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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

 
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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

 
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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

 
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Ticket Solved (Instant) from the Zendesk API

Emit new event when a ticket has changed to solved status

 
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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

 
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Add Tags to Subscriber with the GiantCampaign API

Add tags to a new subscriber See the documentation.

 
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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

 
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Create Subscriber with the GiantCampaign API

Create a new subscriber into a list See the documentation.

 
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Update Ticket with the Zendesk API

Updates a ticket. See the documentation.

 
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Overview of Zendesk

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of GiantCampaign

The GiantCampaign API facilitates the automation and integration of email marketing capabilities into various applications and workflows. With this API, you can manage contact lists, design and send email campaigns, track performance metrics, and segment your audience for targeted marketing. Pipedream, with its ability to connect to hundreds of apps, provides a robust platform to create serverless workflows that leverage the capabilities of GiantCampaign. By tapping into event sources and actions, you can seamlessly integrate GiantCampaign with other services to enhance your marketing efforts and streamline processes.

Connect GiantCampaign

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    giantcampaign: {
      type: "app",
      app: "giantcampaign",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://acc.giantcampaign.com/api/v1/lists`,
      headers: {
        "accept": `application/json`,
      },
      params: {
        api_token: `${this.giantcampaign.$auth.api_token}`,
      },
    })
  },
})