Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media.
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
Convert address data into geographic coordinates. See the documentation
Convert geographic coordinates to address data. See the documentation
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})
The Geokeo API offers geolocation services, enabling users to fetch location data based on IP addresses, perform geocoding, and reverse geocoding. With these capabilities, you can enhance applications by integrating dynamic location-based features, from auto-filling addresses to analyzing geographic data. In Pipedream, this API can be particularly powerful for automating workflows that depend on geographical information, such as customizing user experiences based on location, automating location-triggered alerts, or aggregating geographic data for analytics.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
geokeo: {
type: "app",
app: "geokeo",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://geokeo.com/geocode/v1/search.php`,
params: {
"q": `Empire State Building`,
api: `${this.geokeo.$auth.api_key}`,
},
})
},
})