Integrate the Zendesk API with the FullEnrich API

Setup the Zendesk API trigger to run a workflow which integrates with the FullEnrich API. Pipedream's integration platform allows you to integrate Zendesk and FullEnrich remarkably fast. Free for developers.

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Popular Ways to Connect Zendesk with FullEnrich#

Enrich Contact with FullEnrich API on New Ticket (Instant) from Zendesk API

Zendesk + FullEnrich

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Enrich Contact with FullEnrich API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + FullEnrich

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Enrich Contact with FullEnrich API on Ticket Closed (Instant) from Zendesk API

Zendesk + FullEnrich

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Enrich Contact with FullEnrich API on Ticket Pending (Instant) from Zendesk API

Zendesk + FullEnrich

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Enrich Contact with FullEnrich API on Ticket Solved (Instant) from Zendesk API

Zendesk + FullEnrich

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Popular Zendesk and FullEnrich Triggers#

New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

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Ticket Solved (Instant) from the Zendesk API

Emit new event when a ticket has changed to solved status

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Popular Zendesk and FullEnrich Actions#

Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Enrich Contact with the FullEnrich API

Starts the enrichment process for a specified contact. See the documentation

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Get Enrichment Result with the FullEnrich API

Get the enrichment result for a specified contact. See the documentation.

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Update Ticket with the Zendesk API

Updates a ticket. See the documentation.

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Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

Connect FullEnrich#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    fullenrich: {
      type: "app",
      app: "fullenrich",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://app.fullenrich.com/api/v1/account/credits`,
      headers: {
        Authorization: `Bearer ${this.fullenrich.$auth.api_key}`,
      },
    })
  },
})

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