Zendesk

Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media.

Integrate the Zendesk API with the FTrack API

Setup the Zendesk API trigger to run a workflow which integrates with the FTrack API. Pipedream's integration platform allows you to integrate Zendesk and FTrack remarkably fast. Free for developers.

Trusted by 1,000,000+ developers from startups to Fortune 500 companies

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Create Ticket with Zendesk API on New Project Added from FTrack API
FTrack + Zendesk
 
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Create Ticket with Zendesk API on New Task Added from FTrack API
FTrack + Zendesk
 
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Create Ticket with Zendesk API on Status Changed from FTrack API
FTrack + Zendesk
 
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Delete Ticket with Zendesk API on New Project Added from FTrack API
FTrack + Zendesk
 
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Delete Ticket with Zendesk API on New Task Added from FTrack API
FTrack + Zendesk
 
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New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

 
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New Project Added from the FTrack API

Triggered when a new task is added. See the documentation

 
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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

 
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New Task Added from the FTrack API

Triggered when a new task is added. See the documentation

 
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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

 
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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

 
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Get Task Info with the FTrack API

Get information about a task. See the documentation

 
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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

 
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List Schemas with the FTrack API

List all schemas. See the documentation

 
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Update Task with the FTrack API

Update attributes of a task. See the documentation

 
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Overview of Zendesk

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of FTrack

The FTrack API is a powerhouse for creative project management, enabling users to automate and integrate a wide array of tasks related to project tracking, asset management, and team collaboration. With Pipedream, you can harness this API to create custom workflows that trigger actions within FTrack or connect it with other apps to streamline your creative operations. It's a toolset for improving efficiency by automating repetitive tasks, syncing data across applications, and orchestrating complex project management activities.

Connect FTrack

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    ftrack: {
      type: "app",
      app: "ftrack",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      method: "POST",
      url: `https://${this.ftrack.$auth.subdomain}.ftrackapp.com/api`,
      headers: {
        "Content-Type": `application/json`,
        "ftrack-user": `${this.ftrack.$auth.username}`,
        "ftrack-api-key": `${this.ftrack.$auth.api_key}`,
      },
      data: []
    })
  },
})

Trusted by 1,000,000+ developers from startups to Fortune 500 companies

Adyen logo
Appcues logo
Bandwidth logo
Checkr logo
ChartMogul logo
Dataminr logo
Gopuff logo
Gorgias logo
LinkedIn logo
Logitech logo
Replicated logo
Rudderstack logo
SAS logo
Scale AI logo
Webflow logo
Warner Bros. logo
Adyen logo
Appcues logo
Bandwidth logo
Checkr logo
ChartMogul logo
Dataminr logo
Gopuff logo
Gorgias logo
LinkedIn logo
Logitech logo
Replicated logo
Rudderstack logo
SAS logo
Scale AI logo
Webflow logo
Warner Bros. logo