Zendesk
Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media.
Integrate the Zendesk API with the FraudLabs Pro API
Setup the Zendesk API trigger to run a workflow which integrates with the FraudLabs Pro API. Pipedream's integration platform allows you to integrate Zendesk and FraudLabs Pro remarkably fast. Free for developers.
Trusted by 1,000,000+ developers from startups to Fortune 500 companies
Popular Ways to Connect Zendesk with FraudLabs Pro#
Popular Zendesk and FraudLabs Pro Triggers#
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
Popular Zendesk and FraudLabs Pro Actions#
Verify that an OTP sent by the Send SMS Verification API is valid. Please refer to the documentation for the explanation of the result returned.
Send an SMS with verification code and a custom message for authentication purpose. Please refer to the documentation for the explanation of the result returned. NOTE: You need to register for an API key before using this REST API. Please visit Micro Plan to sign up for an API key if you do not have one. In addition, you will also have to make sure you have enough SMS credits to send any verification SMS.
Overview of Zendesk#
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
Connect Zendesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})
Overview of FraudLabs Pro#
The FraudLabs Pro API offers a robust suite of fraud prevention tools that empower users to screen online transactions for fraud. It leverages advanced scoring analytics to rate the risk level of a transaction based on various verification checks, such as IP address, email, transaction velocity, and more. Using Pipedream, developers can integrate these capabilities into workflows to automate fraud checks, augment data analysis, and trigger actions based on fraud scores.
Connect FraudLabs Pro#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
fraudlabs_pro: {
type: "app",
app: "fraudlabs_pro",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.fraudlabspro.com/v1/order/screen`,
params: {
key: `${this.fraudlabs_pro.$auth.api_key}`,
ip: `[ip_address]`,
},
})
},
})
Trusted by 1,000,000+ developers from startups to Fortune 500 companies