Integrate the Zendesk API with the ForceManager API

Setup the Zendesk API trigger to run a workflow which integrates with the ForceManager API. Pipedream's integration platform allows you to integrate Zendesk and ForceManager remarkably fast. Free for developers.

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Popular Ways to Connect Zendesk with ForceManager#

Create Opportunity with ForceManager API on New Ticket (Instant) from Zendesk API

Zendesk + ForceManager

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Create Opportunity with ForceManager API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + ForceManager

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Create Opportunity with ForceManager API on Ticket Closed (Instant) from Zendesk API

Zendesk + ForceManager

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Create Opportunity with ForceManager API on Ticket Pending (Instant) from Zendesk API

Zendesk + ForceManager

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Create Opportunity with ForceManager API on Ticket Solved (Instant) from Zendesk API

Zendesk + ForceManager

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Popular Zendesk and ForceManager Triggers#

New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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New Activity from the ForceManager API

Emit new event when a new activity is created. See the documentation

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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

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New Contact from the ForceManager API

Emit new event when a new contact is created. See the documentation

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Popular Zendesk and ForceManager Actions#

Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Create Opportunity with the ForceManager API

Creates a new business opportunity in ForceManager. See the documentation

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Find Contact with the ForceManager API

Search for an existing contact by email, name, or phone. See the documentation

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List All Users with the ForceManager API

Returns a list of all users in the app. See the documentation

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Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of ForceManager#

The ForceManager API allows for robust interaction with ForceManager's CRM platform. It facilitates access to data on sales, customer interactions, and performance metrics. With Pipedream, you can automate actions based on this data, integrate with other services, and create custom workflows that leverage events and triggers from ForceManager to streamline sales processes and data management. Interacting with the ForceManager API through Pipedream allows you to connect CRM data with other applications such as email, calendars, support systems, and more, creating a seamless flow of information across your business tools.

Connect ForceManager#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    forcemanager: {
      type: "app",
      app: "forcemanager",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.forcemanager.com/api/v4/users`,
      headers: {
        "Content-Type": `application/json`,
        "Accept": `*/*`,
        "X-Session-Key": `${this.forcemanager.$auth.oauth_access_token}`,
      },
    })
  },
})

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