Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media.
Emit new event each time you add or remove a document from a specific collection, with the details of the document.
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Performs an arbitrary authorized GraphQL query. See docs here
Reads all documents from a given Fauna collection. See docs here
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})
Fauna API offers a powerful serverless database solution for modern applications. Its unique capabilities allow for highly scalable, secure, and flexible data management. With Pipedream, you can harness the power of Fauna to create intricate serverless workflows that react to various triggers, manage data efficiently, and connect seamlessly with other services and APIs to automate complex tasks.
module.exports = defineComponent({
props: {
faunadb: {
type: "app",
app: "faunadb",
}
},
async run({steps, $}) {
const faunadb = require('faunadb')
const q = faunadb.query
const client = new faunadb.Client({ secret: this.faunadb.$auth.secret })
// Lists collections in the database tied to your secret key
const collectionsPaginator = await client.paginate(q.Collections())
this.collections = []
await collectionsPaginator.each(page => {
for (const collection of page) {
this.collections.push(collection.id)
}
})
},
})