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with Zendesk and Esendex?
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Popular Zendesk and Esendex Triggers#
Emit new event when a new message is received. See the documentation
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Popular Zendesk and Esendex Actions#
Overview of Zendesk#
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
Connect Zendesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})
Overview of Esendex#
The Esendex API enables seamless SMS and voice messaging integration into your applications, allowing for automated communication with customers or systems. On Pipedream, you can harness this API to create serverless workflows that react to various triggers, from inbound messages to scheduled times, and interact with other services to provide a cohesive automation experience.
Connect Esendex#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
esendex: {
type: "app",
app: "esendex",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.esendex.com/v1.0/accounts`,
auth: {
username: `${this.esendex.$auth.username}`,
password: `${this.esendex.$auth.api_password}`,
},
})
},
})
Trusted by 1,000,000+ developers from startups to Fortune 500 companies