Zendesk

Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media.

Integrate the Zendesk API with the Emailoctopus API

Setup the Zendesk API trigger to run a workflow which integrates with the Emailoctopus API. Pipedream's integration platform allows you to integrate Zendesk and Emailoctopus remarkably fast. Free for developers.

Add Subscribers To List with Emailoctopus API on New Ticket (Instant) from Zendesk API
Zendesk + Emailoctopus
 
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Add Subscribers To List with Emailoctopus API on New Ticket Added to View (Instant) from Zendesk API
Zendesk + Emailoctopus
 
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Add Subscribers To List with Emailoctopus API on Ticket Closed (Instant) from Zendesk API
Zendesk + Emailoctopus
 
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Add Subscribers To List with Emailoctopus API on Ticket Pended (Instant) from Zendesk API
Zendesk + Emailoctopus
 
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Add Subscribers To List with Emailoctopus API on Ticket Solved (Instant) from Zendesk API
Zendesk + Emailoctopus
 
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New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

 
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New List Contact from the Emailoctopus API

Emit new event each time a contact is added to a list.

 
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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

 
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New Subscriber from the Emailoctopus API

Emit new event when a new subscriber created.

 
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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

 
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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

 
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Add Subscribers To List with the Emailoctopus API

Add subscribers to a list, See the docs here

 
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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

 
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Create List with the Emailoctopus API

Create a list, See the docs here

 
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Update Ticket with the Zendesk API

Updates a ticket. See the documentation.

 
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Overview of Zendesk

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of Emailoctopus

EmailOctopus is a cost-effective email marketing tool that lets you send emails and manage subscribers with ease. Using the EmailOctopus API on Pipedream, you can automate subscriber management, trigger email campaigns based on various actions, or synchronize your marketing efforts across different platforms. The API's capabilities facilitate a wide range of marketing workflows, from auto-updating mailing lists to sending targeted emails when specific conditions are met.

Connect Emailoctopus

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    emailoctopus: {
      type: "app",
      app: "emailoctopus",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://emailoctopus.com/api/1.5/lists`,
      params: {
        api_key: `${this.emailoctopus.$auth.api_key}`,
      },
    })
  },
})