Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media.
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
Edits the title of a specific document in Dynalist. See the documentation
Fetches the content of a specific document. See the documentation
Inserts content to a specific document. If the document has existing content, the new content will be appended. See the documentation
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})
The Dynalist API enables programmatic access to the powerful outlining and organizing features of Dynalist, a tool designed for structured note-taking and dynamic lists. With Pipedream, you can automate tasks, sync data, and connect Dynalist to other apps and services to enhance productivity. This could include creating new documents, updating lists, and extracting items for reporting or integration with project management tools.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
dynalist: {
type: "app",
app: "dynalist",
}
},
async run({steps, $}) {
const data = {
"token": `${this.dynalist.$auth.api_token}`,
}
return await axios($, {
method: "post",
url: `https://dynalist.io/api/v1/file/list`,
data,
})
},
})