Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media.
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
Queues a connection request to actively connect with a targeted LinkedIn profile. See the documentation
Queues a direct message that will be sent to the targeted profile. See the documentation
Queues a profile save action to store the targeted profile as a lead. See the documentation
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})
The Dux Soup API enables users to automate interactions and manage leads on LinkedIn. Within Pipedream, you can harness this API to craft workflows that engage with your LinkedIn network, manage connections, and streamline your lead generation process. Automating tasks like sending connection requests, following up with contacts, and tracking profile visits can save valuable time and boost your LinkedIn marketing efforts.
// To use any npm package on Pipedream, just import it
import axios from "axios";
import jsSHA from "jssha";
export default defineComponent({
props: {
dux_soup: {
type: "app",
app: "dux_soup",
}
},
async run({ steps, $ }) {
const targeturl = `${this.dux_soup.$auth.target_url}/queue`;
const userid = `${this.dux_soup.$auth.user_id}`;
const auth_key = `${this.dux_soup.$auth.auth_key}`;
var shaObj = new jsSHA("SHA-1", "TEXT");
const timestamp = +new Date();
let commandrequestjsonbody = {
command: "visit",
targeturl,
userid: userid,
timestamp: timestamp,
params: {
profile: "",
}
}
commandrequestjsonbody = JSON.stringify(commandrequestjsonbody);
shaObj.setHMACKey(auth_key, "TEXT");
shaObj.update(commandrequestjsonbody);
var hmac = shaObj.getHMAC("B64");
const config = {
url: targeturl,
method: "POST",
headers: {
"X-Dux-Signature": hmac,
"Content-Type": "application/json"
},
data: commandrequestjsonbody
};
return (await axios(config)).data;
},
})