Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media.
Emit new event when a new collection, item, comment, or reaction occurs. See the documentation
Emit new event when a ticket is added to the specified view
Emit new event when a new item is added to a collection in Dropmark. See the documentation
Emit new event when a ticket has changed to closed status
Retrieves a blended feed of newly created collections, items, comments, and reactions. See the documentation
Retrieves a list of items in a specific collection. See the documentation
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})
The Dropmark API enables you to interact programmatically with the Dropmark service, allowing you to create, update, and manage collections and items within those collections. With Pipedream, you can leverage this API to automate workflows that connect Dropmark with other services, process content, and respond to events. For instance, you could automate the organization of resources, sync content across platforms, or even curate collaborative collections effortlessly.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
dropmark: {
type: "app",
app: "dropmark",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.dropmark.com/v1/users/me/`,
headers: {
"X-API-Key": `${this.dropmark.$auth.api_key}`,
},
})
},
})