Integrate the Zendesk API with the DocuPost API

Setup the Zendesk API trigger to run a workflow which integrates with the DocuPost API. Pipedream's integration platform allows you to integrate Zendesk and DocuPost remarkably fast. Free for developers.

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Popular Ways to Connect Zendesk with DocuPost#

Mail Letter with DocuPost API on New Ticket (Instant) from Zendesk API

Zendesk + DocuPost

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Mail Letter with DocuPost API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + DocuPost

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Mail Letter with DocuPost API on Ticket Closed (Instant) from Zendesk API

Zendesk + DocuPost

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Mail Letter with DocuPost API on Ticket Pending (Instant) from Zendesk API

Zendesk + DocuPost

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Mail Letter with DocuPost API on Ticket Solved (Instant) from Zendesk API

Zendesk + DocuPost

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Popular Zendesk and DocuPost Triggers#

New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

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Ticket Solved (Instant) from the Zendesk API

Emit new event when a ticket has changed to solved status

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Popular Zendesk and DocuPost Actions#

Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Mail Letter with the DocuPost API

Sends a physical letter via USPS first class mail. See the documentation

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Mail Postcard with the DocuPost API

Dispatches a glossy, color 4x6 postcard via the US Postal Service. See the documentation

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Update Ticket with the Zendesk API

Updates a ticket. See the documentation.

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Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of DocuPost#

The DocuPost API enables automated mail handling, offering services like sending letters, postcards, and checks via a programmatic interface. Within Pipedream, you can harness this API to create dynamic, serverless workflows that trigger postal mail actions based on various events from a plethora of supported apps. Think of automating thank-you notes, payment disbursements, or direct mail marketing campaigns, all reacting in real-time to user behavior, payment events, or custom triggers.

Connect DocuPost#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    docupost: {
      type: "app",
      app: "docupost",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      method: "post",
      url: `https://app.docupost.com/api/1.1/wf/getbalance`,
      params: {
        api_token: `${this.docupost.$auth.api_token}`,
      },
    })
  },
})

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