Integrate the Zendesk API with the DocuMerge API

Setup the Zendesk API trigger to run a workflow which integrates with the DocuMerge API. Pipedream's integration platform allows you to integrate Zendesk and DocuMerge remarkably fast. Free for developers.

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Popular Ways to Connect Zendesk with DocuMerge#

Combine Files with DocuMerge API on New Ticket (Instant) from Zendesk API

Zendesk + DocuMerge

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Combine Files with DocuMerge API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + DocuMerge

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Combine Files with DocuMerge API on Ticket Closed (Instant) from Zendesk API

Zendesk + DocuMerge

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Combine Files with DocuMerge API on Ticket Pending (Instant) from Zendesk API

Zendesk + DocuMerge

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Combine Files with DocuMerge API on Ticket Solved (Instant) from Zendesk API

Zendesk + DocuMerge

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Popular Zendesk and DocuMerge Triggers#

New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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New Merged Document (Instant) from the DocuMerge API

Emit new event when a merged document is created in documerge.

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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

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New Merged Route (Instant) from the DocuMerge API

Emit new event when a merged route is created in documerge.

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Popular Zendesk and DocuMerge Actions#

Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Combine Files with the DocuMerge API

Merges multiple user-specified files into a single PDF or DOCX. See the documentation

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Convert File to PDF with the DocuMerge API

Converts a specified file into a PDF. See the documentation

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Get Document Fields with the DocuMerge API

Extracts and returns data from fields in a given document. See the documentation

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Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

Connect DocuMerge#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    documerge: {
      type: "app",
      app: "documerge",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://app.documerge.ai/api/documents`,
      headers: {
        Authorization: `Bearer ${this.documerge.$auth.api_token}`,
        "Accept": `application/json`,
        "Content-Type": `application/json`,
      },
    })
  },
})

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