Integrate the Zendesk API with the Dexatel API

Setup the Zendesk API trigger to run a workflow which integrates with the Dexatel API. Pipedream's integration platform allows you to integrate Zendesk and Dexatel remarkably fast. Free for developers.

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Popular Ways to Connect Zendesk with Dexatel#

Create Contact with Dexatel API on New Ticket (Instant) from Zendesk API

Zendesk + Dexatel

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Create Contact with Dexatel API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + Dexatel

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Create Contact with Dexatel API on Ticket Closed (Instant) from Zendesk API

Zendesk + Dexatel

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Create Contact with Dexatel API on Ticket Pending (Instant) from Zendesk API

Zendesk + Dexatel

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Create Contact with Dexatel API on Ticket Solved (Instant) from Zendesk API

Zendesk + Dexatel

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Popular Zendesk and Dexatel Triggers#

New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

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Ticket Solved (Instant) from the Zendesk API

Emit new event when a ticket has changed to solved status

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Popular Zendesk and Dexatel Actions#

Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Create Contact with the Dexatel API

Allows creation of a new contact on the user's Dexatel account.

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Send Bulk SMS with the Dexatel API

Facilitates sending of SMS messages in bulk to specified phone numbers. See the documentation

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Send Single SMS with the Dexatel API

Sends a single SMS to a specified recipient. See the documentation

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Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of Dexatel#

The Dexatel API provides capabilities for sending and receiving SMS and voice messages globally, enabling businesses to enhance communication and marketing efforts. Leveraging the Dexatel API on Pipedream allows you to automate messaging flows, integrate with CRM platforms, trigger alerts or notifications based on certain events, and more. By connecting Dexatel to other apps available on Pipedream, you can create powerful, event-driven workflows that save time and increase efficiency.

Connect Dexatel#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    dexatel: {
      type: "app",
      app: "dexatel",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.dexatel.com/v1/accounts/self`,
      headers: {
        "X-Dexatel-Key": `${this.dexatel.$auth.api_key}`,
      },
    })
  },
})

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