Integrate the Zendesk API with the Dex API

Setup the Zendesk API trigger to run a workflow which integrates with the Dex API. Pipedream's integration platform allows you to integrate Zendesk and Dex remarkably fast. Free for developers.

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Popular Ways to Connect Zendesk with Dex#

Create Note with Dex API on New Ticket (Instant) from Zendesk API

Zendesk + Dex

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Create Note with Dex API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + Dex

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Create Note with Dex API on Ticket Closed (Instant) from Zendesk API

Zendesk + Dex

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Create Note with Dex API on Ticket Pending (Instant) from Zendesk API

Zendesk + Dex

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Create Note with Dex API on Ticket Solved (Instant) from Zendesk API

Zendesk + Dex

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Popular Zendesk and Dex Triggers#

New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

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Ticket Solved (Instant) from the Zendesk API

Emit new event when a ticket has changed to solved status

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Popular Zendesk and Dex Actions#

Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Create Note with the Dex API

Establishes a brand new note within dex. See the documentation

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Create or Update Contact with the Dex API

Adds a new contact or updates an existing one if the email address already exists in the Dex system. See the documentation

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Create Reminder with the Dex API

Generates a new reminder within the Dex system. See the documentation

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Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of Dex#

The Dex API offers a path to streamline and automate your relationship management by allowing you to sync, update, and interact with your personal Dex CRM data programmatically. On Pipedream, you can leverage this API to create powerful automations that keep your network vibrant and your connections strong, without manual effort. By integrating Dex with other apps on Pipedream, you can tailor workflows that sync contact info, set reminders for follow-ups, or trigger personalized communications based on various criteria.

Connect Dex#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    dex: {
      type: "app",
      app: "dex",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.getdex.com/api/rest/contacts`,
      headers: {
        "x-hasura-dex-api-key": `${this.dex.$auth.api_key}`,
      },
    })
  },
})

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