Zendesk
Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media.
Integrate the Zendesk API with the Confection API
Setup the Zendesk API trigger to run a workflow which integrates with the Confection API. Pipedream's integration platform allows you to integrate Zendesk and Confection remarkably fast. Free for developers.
Trusted by 1,000,000+ developers from startups to Fortune 500 companies
Popular Zendesk and Confection Triggers#
Emit new event when a UUID receives a value for the configured Event Name. The latest value as well a history of all values ever received for that Event Name will be returned.
Emit new event when a ticket is added to the specified view
Emit new event when the UUID is significant enough to be classified as a lead. You define the field of significance and if a UUID gets a value for this field, it will trigger.
Emit new event when a ticket has changed to closed status
Popular Zendesk and Confection Actions#
This action will retrieve the full details of a specified UUID.
This action will retrieve all UUIDs that have a likeness score of at least 50 (default) with the provided UUID. The likeness score can be customized in configuration.
Overview of Zendesk#
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
Connect Zendesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})
Overview of Confection#
Confection API provides a robust solution for collecting, managing, and utilizing user data in compliance with privacy regulations. It helps businesses capture data lost due to ad blockers and privacy tech, ensuring you don't miss out on valuable insights. With Pipedream, you can harness this data in real-time, triggering actions, analyzing trends, or integrating with other services for a comprehensive data strategy.
Connect Confection#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
confection: {
type: "app",
app: "confection",
}
},
async run({steps, $}) {
const data = {
"key": `${this.confection.$auth.secret_key}`,
}
return await axios($, {
url: `https://transmission.confection.io/${this.confection.$auth.account_id}/account/`,
data,
})
},
})
Trusted by 1,000,000+ developers from startups to Fortune 500 companies