Integrate the Zendesk API with the Close API

Setup the Zendesk API trigger to run a workflow which integrates with the Close API. Pipedream's integration platform allows you to integrate Zendesk and Close remarkably fast. Free for developers.

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Popular Ways to Connect Zendesk with Close#

Create Lead with Close API on New Ticket (Instant) from Zendesk API

Zendesk + Close

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Create Lead with Close API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + Close

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Create Lead with Close API on Ticket Closed (Instant) from Zendesk API

Zendesk + Close

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Create Lead with Close API on Ticket Pended (Instant) from Zendesk API

Zendesk + Close

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Create Lead with Close API on Ticket Solved (Instant) from Zendesk API

Zendesk + Close

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Popular Zendesk and Close Triggers#

New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Custom Event from the Close API

Emit new event when configured type of events triggered, See all possibilities

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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New Lead from the Close API

Emit new event when a new Lead is created

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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

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Popular Zendesk and Close Actions#

Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Create Lead with the Close API

Creates a lead, See the docs

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Custom Action with the Close API

Makes an aribitrary call to Close API, See for all options.

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Search Leads with the Close API

Searching leads with a given field and word, See the docs

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Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of Close#

The Close API provides access to a robust CRM platform, enabling users to automate sales processes, manage leads, and track communication history. Harnessing the Close API within Pipedream's ecosystem allows for the creation of custom, serverless workflows that can react in real-time to events, synchronize data across apps, and streamline sales operations. By leveraging Pipedream's capabilities, you can trigger actions based on Close events, manipulate Close data, and integrate with countless other services to amplify your CRM's functionality.

Connect Close#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    close: {
      type: "app",
      app: "close",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.close.com/api/v1/me/`,
      auth: {
        username: `${this.close.$auth.api_key}`,
        password: ``,
      },
    })
  },
})

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