Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media.
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
The Company Name to Domain action lets you convert the exact name of a company to a website domain, and a logo. See the docs here.
The Company API allows you to look up a company by their domain. See the docs here.
This endpoint retrieves a person by email address. See the docs here
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})
Clearbit API offers robust data enrichment capabilities, allowing you to seamlessly integrate comprehensive business intelligence into your applications. By leveraging Clearbit, you can append real-time insights to your leads, automate personalized outreach, and gain a deeper understanding of your customers. With insights ranging from company profiles, contact details, to employment information, the possibilities to enhance your marketing, sales, and customer support efforts are vast.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
clearbit: {
type: "app",
app: "clearbit",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://person.clearbit.com/v1/people/email/alex@alexmaccaw.com`,
headers: {
Authorization: `Bearer ${this.clearbit.$auth.secret_api_key}`,
},
})
},
})